Support Contacts

We have an expert team of professionals available to answer questions and to assist you with technical issues with Flexera products. To contact Support for technical issues, please use our online system to log an incident. In addition to our online submission system, you can contact Support using the following information.

Installation and Application Readiness (including former SCCM Expert Self Service product)


North America

Contact Form
(varies by maintenance plan, please see your Welcome Kit)
8 AM to 5.30 PM CST, Monday through Friday

Europe

Contact Form
(varies by maintenance plan, please see your Welcome Kit)
6 AM to 6 PM GMT, Monday through Friday

Licensing, Entitlement Management and Delivery


North America

Contact Form
(408) 969-5441 (local)
(877) 969-5441 (toll free)
(408) 642-3764
8 AM to 6 PM PST, Monday through Friday

Europe

Contact Form
+44 (0) 870 873 6301
+44 (0) 1928 870 6301
6 AM to 6 PM GMT, Monday through Friday

Japan

Contact Form
+81 (3) 5774-6254
+81 (3) 4360-8201
9.30 AM to 6 PM JST, Monday through Friday

FlexNet Operations & Delivery On-Demand


North America

(888) 715-4687
24x5, Monday through Friday

International

(408) 642-3965
24x5, Monday through Friday

FlexNet Manager Suite


North America

Contact Form
(877) 969-5441
(408) 969-5441
8 AM to 6 PM PST, Monday through Friday

Europe

Contact Form
+44 (0) 870 873 6301
6 AM to 6 PM GMT, Monday through Friday

Asia/Pacific

Contact Form
+613 9895 2177
9 AM to 5 PM AEST, Monday through Friday