In addition to the award-winning resources of our support Web site, Flexera Software offers a number of maintenance plans that are fine-tuned to meet your specific needs. Each maintenance plan is per licensed user and allows you to submit unlimited support requests for the duration of your plan.
If you already have a maintenance plan you can access your welcome kit by going to your support plans.
When installing the full version of InstallShield or AdminStudio, the product must be activated through communication with a Flexera Software hosted activation server in order to use the product. If you run into problems we have provided some basic steps you can try prior to contacting support.
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